Privacy Policy

1. Introduction

SbassaDDeb Bike Rentals ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sbassaddeb.com or use our bike rental services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone number, address)
• Payment information (credit card details, billing address)
• Identification documents (driver's license, passport)
• Emergency contact information
• Rental preferences and history

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Website usage patterns
• Cookies and similar technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing bike rental bookings and payments
• Providing customer support and assistance
• Sending booking confirmations and important updates
• Improving our services and website functionality
• Marketing communications (with your consent)
• Compliance with legal obligations
• Preventing fraud and ensuring security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist in our operations (payment processors, email services)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Emergency Situations: To protect the safety of our customers or staff

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through our cookie banner or browser settings.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for personalized advertising (with consent)

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required by law

Rental information is typically retained for 7 years in accordance with UK business record requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure payment processing systems
• Regular security assessments
• Staff training on data protection
• Access controls and authentication

8. Your Rights (UK GDPR)

Under UK data protection law, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent for marketing communications

9. International Data Transfers

Your personal information is primarily processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information.

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we have collected information about your child, please contact us.

11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Data Protection Officer

For data protection matters, you can contact our Data Protection Officer:

15. Supervisory Authority

You have the right to lodge a complaint with the UK's supervisory authority: